Start with the right furniture category
Standard sofas have two- and three-seat options. Corner sofas use separate categories for four, five to six, or seven or more seats. Quantity means the number of furniture pieces. Add an armchair, chair or rug separately if you want it cleaned too. Check that the basket matches all the items you intend to prepare.
Make the address and access clear
Prepare the full address, apartment number and relevant entrance details. Check the route to the sofa and remove small obstacles you can safely handle. Do not assume the booking includes moving heavy furniture; clarify preparation questions beforehand rather than attempting unsafe lifting.
Do not plan around a fixed drying time
We do not give a fixed number of drying hours here. Material, moisture and room conditions can matter, so the end of the visit is not automatically the moment to resume use. Arrange another place to sit and avoid scheduling cleaning immediately before the sofa must be available. Follow the furniture-care guidance provided after the service.
Review the details before creating the order
Choose quantities, date, time and address in CleanWhale. Check the confirmed price, sofa category and appointment details before SMS verification. Booking is complete only when the platform reports successful order creation; entering an SMS code or selecting a date alone is not enough. Payment then follows on the offered secure payment page.
Before your visit
Can I use the sofa immediately after the visit?
Do not assume so. Allow for drying and follow the guidance provided after the furniture is cleaned.
Should I move a heavy corner sofa myself?
Avoid unsafe lifting. Prepare access safely and clarify what is needed for heavy furniture before the visit.
Which booking details deserve an extra check?
Furniture category and quantity, date, time and the full address including apartment number. Review them before SMS verification.